PROCESSING TIMEFRAMES

All orders are processed within 48 hours of being placed. Please note, if you are buying during a sale period, this may be extended up to 2 additional more days. Once your order has been processed, you will receive an email with your dispatch details.

SHIPPING PROVIDERS

Once an order has been handed to our shipping providers, the delivery timeframes are subject to their capacity to meet the below timeframes.

UK: 3-5 Days

Australia: 5-8 Days

United States: 4-6 Days

Anywhere else in the world: 5-10 Days

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@dimpley.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@dimpley.com.

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